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Shipping & Returns

Shipping Policy:

Shipping and processing time depends on the availability of selected merchandise, the chosen mode of shipping, and the delivery destination. All orders are shipped from Connecticut with estimated delivery times below. Please note that total time indicated reflects the projected time for delivery from the time you place your order until receipt of your order. (Please allow 1-2 business days for processing plus transit time.)
• Standard delivery: 5–7 business days
• Rush delivery: 4 business days
• Express delivery: 1–2 business days
Also note: Rush and Express delivery is not available for orders outside the United States. All orders will be held to ship complete. Any requests for same-day shipment must be made prior to 1 p.m. ET, and also approved by an authorized representative.

Return Policy:

Should you elect to return any of your merchandise for whatever reason, please return all materials unaltered within 30 days for a refund. Any returned merchandise must not have been used, and be in new condition. Prior to shipping your returned merchandise, please call Customer Service at 1.800.336.4446, anytime Monday–Friday between 8 a.m. and 5 p.m. (ET). Your return item(s) will be inspected upon arrival before your refund is processed. Once we receive your returned merchandise, we will credit your account within 10 business days. Original shipping charges are non-refundable.

All returns should be directed to the following address:
Attn: Returns
USGA Publications Customer Service
One Allied Way
Manchester, CT 06042
Please include a copy of the packing slip and insure your package prior to return delivery.


For questions regarding orders placed prior to August 15, 2016 please call 866-396-2826 or email

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